Terms and Conditions

1. Scope

The following terms and conditions apply to all orders from consumers and entrepreneurs via our online shop.

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither their commercial nor their independent professional activity. An entrepreneur is a natural or legal person or a legal partnership that acts in the course of a legal transaction in the exercise of its commercial or independent professional activity.

The following applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary terms and conditions, their validity is hereby contradicted; they only become part of the contract if we have expressly consented to this.

2. Contracting party, conclusion of contract, correction possibilities

The purchase contract is concluded with SIEGENIA-AUBI KG.

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially put our products into the shopping cart without obligation and change your entries at any time before submitting your binding order by using the corrective aids provided and explained in the order process. The contract is concluded by accepting the offer for the goods contained in the shopping cart by clicking the order button. Immediately after sending the order, you will receive a confirmation by email.

3. Contract language, saving of contract text

The languages available for the contract are German, English, French, Dutch, Italian, and Polish. .

We save the contract text and send you the order details and our terms and conditions via email. You can see the contract text in our customer login.

4. Terms of delivery

In addition to the specified product prices, shipping costs are added. Further details on shipping cost amounts can be found in the quotes.

We only deliver by shipping. Unfortunately, self-collection of the product is not possible.

We do not deliver to packing stations.

5. Payment

The following payment methods are generally available in our shop:

Credit card
In the ordering process, you enter your credit card details. Your card will be charged immediately after you place your order.

SEPA direct debit
By placing your order, you grant us a SEPA direct debit mandate. We will inform you about the date of the account debit at least one bank business day in advance (so-called prenotification). A bank business day is any working day with the exception of Saturdays, national public holidays and the 24th and 31st of December each year. The account will be debited before the goods are dispatched.

PayPal
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, identify yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed. You will receive further instructions during the ordering process.

Invoice
The terms of payment for the purchase on account are 2% discount 14 days net. The invoice amount is to be transferred to the bank account specified in the invoice after receipt of the invoice and goods.

6. Right of cancellation

Consumers have the legal right of cancellation, as described in the cancellation policy. Entrepreneurs are not granted a voluntary right of cancellation.

7. Retention of title

The goods remain our property until full payment. For entrepreneurs, the following also applies: We reserve title to the goods until complete settlement of all claims arising from an on-going business relationship. You may resell the reserved goods in ordinary business; all claims resulting from this resale shall be assigned to us in advance – irrespective of any combination or mixing of the reserved goods with a new item – up to the amount of the invoice and we accept this assignment. You remain entitled to collect the claims, but we may also collect claims ourselves, as far as you do not meet your payment obligations.We shall release the securities to which we are entitled at your request insofar as the realisable value of the securities exceeds the value of the outstanding claims by more than 10%.

8. Transport damage

The following applies to consumers: If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and contact us immediately. Failure to file a complaint or contact us has no consequence on your legal claims and their enforcement, especially your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.

9. Warranty and guarantees

9.1 Warranty rights

Unless otherwise expressly guaranteed, the statutory warranty rights apply.

The above limitations and shortened terms do not apply to claims for damages caused by us, our legal representatives or vicarious agents:

• in the case of injury to life, body or health,
• in the case of intentional or grossly negligent breach of duty as well as malice,
• in the case of breach of essential contractual obligations, the fulfilment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner may regularly rely (cardinal duties)
• as part of a guarantee promise, as far as agreed
• as far as the scope of the product liability law is open.

Restrictions vis-à-vis entrepreneurs

For entrepreneurs, as an agreement on the condition of the goods, only our own information and the product descriptions of the manufacturer, which were included in the contract, apply; We accept no liability for public statements from the manufacturer or other advertising statements. For entrepreneurs, the limitation period for claims for defects in newly manufactured goods is one year from the transfer of risk. The previous sentence does not apply to an item that has been used for a building in accordance with its customary use and has caused the building to be defective. The sale of used goods is subject to the exclusion of any warranty. The sale of used goods is subject to the exclusion of any warranty.

The statutory limitation periods for the right of recourse according to § 445a BGB remain unaffected.

Regulations vis-à-vis merchants

Among merchants, the obligation to inspect and give notice of defects regulated in § 377 HGB (German Commercial Code) shall apply. If you fail to make the notification regulated therein, the goods shall be deemed to have been accepted, unless the defect was not recognisable during the inspection. This does not apply if we have fraudulently concealed a defect.

9.2 Guarantees and aftersales service

Find information about any additional guarantees that may apply and their exact terms.

10. Liability

We are always liable without limitation for claims due to damages caused by us, our legal representatives or vicarious agents

• in the case of injury to life, body or health,
• in the case of intentional or grossly negligent breach of duty,
• with a guarantee promise, if agreed, or
• as far as the scope of the product liability law is initiated.

In case of breach of essential contractual obligations, the fulfilment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner may regularly rely (cardinal duties) by slight negligence on our part, our legal representatives or vicarious agents, the liability shall be limited by the amount of damage foreseeable at the time of conclusion of the contract, which typically has to be expected.
Otherwise claims for damages are excluded.

11. Dispute settlement

The European Commission provides a platform for online dispute resolution (ODR), which you can find here. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.

12. Final provisions

German law applies to the exclusion of the UN purchase law.

If you are a merchant according to the Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.

General Terms & Conditions

1. Scope

The following terms and conditions apply to all orders from consumers and entrepreneurs via our online shop.

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither their commercial nor their independent professional activity. An entrepreneur is a natural or legal person or a legal partnership that acts in the course of a legal transaction in the exercise of its commercial or independent professional activity.

The following applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary terms and conditions, their validity is hereby contradicted; they only become part of the contract if we have expressly consented to this.

2. Contracting party, conclusion of contract, correction possibilities

The purchase contract is concluded with SIEGENIA-AUBI Sicherheits-Service GmbH.

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially put our products into the shopping cart without obligation and change your entries at any time before submitting your binding order by using the corrective aids provided and explained in the order process. The contract is concluded by accepting the offer for the goods contained in the shopping cart by clicking the order button. Immediately after sending the order, you will receive a confirmation by email.

3. Contract language, saving of contract text

The languages available for the contract are German and English.

We save the contract text and send you the order details and our terms and conditions via email. You can see the contract text in our customer login.

4. Terms of delivery

In addition to the specified product prices, shipping costs are added. Further details on shipping cost amounts can be found in the quotes.

We only deliver by shipping. Unfortunately, self-collection of the product is not possible.

We do not deliver to packing stations.

5. Payment

The following payment methods are generally available in our shop:

Credit card
In the ordering process, you enter your credit card details. Your card will be charged immediately after you place your order.

SEPA direct debit
By placing your order, you grant us a SEPA direct debit mandate. We will inform you about the date of the account debit at least one bank business day in advance (so-called prenotification). A bank business day is any working day with the exception of Saturdays, national public holidays and the 24th and 31st of December each year. The account will be debited before the goods are dispatched.

PayPal
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, identify yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed. You will receive further instructions during the ordering process.

Invoice
The invoice amount is due 30 days after receipt of the invoice and goods via bank transfer to the bank account specified in the invoice.

6. Right of cancellation

Consumers have the legal right of cancellation, as described in the cancellation policy. Entrepreneurs are not granted a voluntary right of cancellation.

7. Retention of title

The goods remain our property until full payment. For entrepreneurs, the following also applies: We reserve title to the goods until complete settlement of all claims arising from an on-going business relationship. You may resell the reserved goods in ordinary business; all claims resulting from this resale shall be assigned to us in advance – irrespective of any combination or mixing of the reserved goods with a new item – up to the amount of the invoice and we accept this assignment. You remain entitled to collect the claims, but we may also collect claims ourselves, as far as you do not meet your payment obligations. We shall release the securities to which we are entitled at your request insofar as the realisable value of the securities exceeds the value of the outstanding claims by more than 10%.

8. Transport damage

The following applies to consumers: If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and contact us immediately. Failure to file a complaint or contact us has no consequence on your legal claims and their enforcement, especially your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.

The following applies to entrepreneurs: Risk of accidental loss and accidental deterioration shall be transferred to you as soon as we have delivered the item to the freight forwarder, the carrier or the person or institution otherwise responsible for carrying out the shipment. Among traders, the duty to inspect and to reprimand is regulated in § 377 HGB. If you refrain from doing so, the goods are deemed to have been approved, unless they are defects that were not identifiable during the inspection. This does not apply if we have fraudulently concealed a defect.

9. Warranty and guarantees

9.1 Warranty rights

Unless otherwise expressly guaranteed, the statutory warranty rights apply.

The above limitations and shortened terms do not apply to claims for damages caused by us, our legal representatives or vicarious agents:

• in the case of injury to life, body or health,
• in the case of intentional or grossly negligent breach of duty as well as malice,
• in the case of breach of essential contractual obligations, the fulfilment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner may regularly rely (cardinal duties)
• as part of a guarantee promise, as far as agreed
• as far as the scope of the product liability law is open.

Restrictions vis-à-vis entrepreneurs

For entrepreneurs, as an agreement on the condition of the goods, only our own information and the product descriptions of the manufacturer, which were included in the contract, apply; We accept no liability for public statements from the manufacturer or other advertising statements. For entrepreneurs, the limitation period for claims for defects in newly manufactured goods is one year from the transfer of risk. The previous sentence does not apply to an item that has been used for a building in accordance with its customary use and has caused the building to be defective. The sale of used goods is subject to the exclusion of any warranty.

The statutory limitation periods for the right of recourse according to § 445a BGB remain unaffected.

Regulations vis-à-vis merchants

Among merchants, the obligation to inspect and give notice of defects regulated in § 377 HGB (German Commercial Code) shall apply. If you fail to make the notification regulated therein, the goods shall be deemed to have been accepted, unless the defect was not recognisable during the inspection. This does not apply if we have fraudulently concealed a defect.

9.2 Guarantees and aftersales service

Find information about any additional guarantees that may apply and their exact terms.

10. Liability

We are always liable without limitation for claims due to damages caused by us, our legal representatives or vicarious agents

• in the case of injury to life, body or health,
• in the case of intentional or grossly negligent breach of duty,
• with a guarantee promise, if agreed, or
• as far as the scope of the product liability law is initiated.

In case of breach of essential contractual obligations, the fulfilment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner may regularly rely (cardinal duties) by slight negligence on our part, our legal representatives or vicarious agents, the liability shall be limited by the amount of damage foreseeable at the time of conclusion of the contract, which typically has to be expected.
Otherwise claims for damages are excluded.

11. Dispute settlement

The European Commission provides a platform for online dispute resolution (ODR), which you can find here. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.

12. Final provisions

German law applies to the exclusion of the UN purchase law.

If you are a merchant according to the Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.